Shipping policy

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Terms of Service is saved — great progress! Here's where things stand:

  • ✅ Return and refund policy — set
  • ✅ Privacy policy — automated
  • ✅ Terms of service — set
  • ⬜ Shipping policy — still needed
  • ⬜ Contact information — still needed

Shipping policy is the most important remaining one for Pinterest. Want me to draft it now for Dripshipper fulfillment?


yes

Here's your shipping policy for Dripshipper fulfillment — paste this into the Shipping Policy editor and click Save:

Shipping Policy

Effective Date: September 29, 2026

Thank you for shopping with Joey's Morning Lava Coffee Co. Here's everything you need to know about how we ship your order.

Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after 12:00 PM CST may begin processing the following business day. You will receive a confirmation email with tracking information once your order ships.

Fulfillment Our products are fulfilled by a third-party supplier (Dripshipper). While we work hard to ensure timely delivery, fulfillment and shipping timelines are subject to supplier availability and carrier conditions.

Shipping Times

  • Standard Domestic (US): 5–10 business days
  • Expedited options may be available at checkout depending on your location

We do not currently ship internationally. If this changes, this policy will be updated accordingly.

Shipping Costs Shipping rates are calculated at checkout based on your order weight and destination. Free shipping promotions, when available, will be applied automatically or via a discount code.

Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update with the carrier.

Lost or Delayed Packages If your package is significantly delayed or appears lost, please contact us at [your email] within 30 days of your order date. We'll work with our fulfillment partner to investigate and resolve the issue.

Damaged Items If your order arrives damaged, please email us at [your email] with your order number and photos of the damage within 7 days of delivery. We'll make it right.

Questions? Contact us at contactus@joeymorngihlava.com.